Recent Commercial Posts
4 Facts About Hurricanes You Need To Know
6/20/2023 (Permalink)
Hurricane season is June through November. So, here we are. Hurricane season. And though Virginia rarely gets a direct hit by a hurricane, living near the coast in the south, most people are all too familiar with the hurricane season and the tropical storms that come with it. But what about hurricane damage to your home? If you haven’t had hurricane damage before, here are 4 facts about hurricane damage you need to know before the storm hits.
1. Primary Causes of Hurricane Damage
The primary cause of hurricane damage to homes is damage from high wind and flooding from the torrential rains.
2. What the Wind Does
The wind can cause damage to siding and it can break windows and blow in garage doors. Broken and downed trees are another result of hurricane damage.
3. What the Water Does
Torrential rains can often cause flooding from overwhelmed gutters and downspouts, broken windows and damaged roofs, and saturated soil around and near your home.
4. What a Storm Damage Expert Will Do
A storm damage restoration company like SERVPRO of Virginia Beach will help you deal with hurricane damage quickly. With 24-hour emergency response and the tools and equipment to deal with the damage to trees, siding and flooding, they’re you’re one-stop-shop for hurricane damage.
Please give us a call at 757-431-1400.
Start the NEW YEAR off Right with an ERP
12/8/2021 (Permalink)
ERP
With 2021 coming to a close, SERVPRO of Virginia Beach would like to remind you about the advantages of the SERVPRO Emergency READY Profile
A no-cost assessment of your facility.
A concise profile that contains only the critical information needed in the event of an emergency.
A guide to help you get back into your building following a disaster.
Identification of the line of command for authorizing work to begin.
Provides facility details such as shut-off valve locations, priority areas and priority contact information.
Profile is viewable online or on your SERVPRO READY APP and is secured with a login and password.
Don't wait until a disaster strikes. Contact SERVPRO of Virginia Beach to establish your Emergency READY Profile.
It's always best to call us SERVPRO of Virginia Beach directly 757-431-1400
Make a plan to stay in business
12/8/2021 (Permalink)
Make a plan and be prepared
As a business owner or manager, you are a leader in your community and have the opportunity to set an example for your employees, customers and community to follow. This September, join your community in preparing for emergencies and disasters of all types and leading efforts to encourage the community as a whole to become more prepared.
It can happen... Disasters not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. As an employer in your community, having a business continuity plan can help protect your company, its employees, and its infrastructure, and maximizes your chances of recovery after an emergency or disaster.
Ready Business asks companies to take three simple steps: plan to stay in business; encourage your people to become Ready and protect your investment. This year, the Ready Campaign and Citizen Corps, with support from Coalition Members across the nation, including a wide range of businesses and organizations, is focusing National Preparedness month (NPM) on encouraging individuals, families, and businesses to take active steps toward becoming Ready.
Ready Business, an extension of the Ready Campaign, helps business owners and managers of small and medium-sized businesses prepare their employees, operations and assets in the event of an emergency. The Business section of Ready.gov contains vital information for businesses on how to get started preparing their business and their unique needs during an emergency.
For more information on NPM, or for help preparing your business, call 1-800-BE-READY, 1-800-SE-LISTO, and TTY 1-800-462-7585 or visit Ready.gov/business where business owners can download or order free Ready information, publications, and much more. 1,2,3 - GO!
Recommended Items for a Basic Emergency Supply Kit:
- Water: one gallon per person per day
- Food, non-perishable 3-day supply
- Manual can opener
- Battery operated radio, preferably a NOAA Weather Radio with tone alert and extra batteries
- Flashlight and extra batteries
- First Aid kit Whistle to signal for help
- Clothing: Dust masks or bandanas
- Plastic sheeting, garbage bags
- Duct tape
- Wrench or pliers to turn off utilities, if necessary
- Local maps
- Hygiene items
- Important documents such as copies of insurance policies, identification and bank account information
- Cash
- Fire extinguisher
- Matches in a waterproof container
It's always best to call SERVPRO of Virginia Beach directly 757-431-1400
The Three Levels of Loss for Virginia Beach Businesses
12/8/2021 (Permalink)
Virginia Beach commercial buildings
SERVPRO of Virginia Beach specializes in both residential and commercial losses. Similar to residential losses, commercial losses have a three-tier damage level that we access.
Level 1 is a small commercial loss involving 15,000 square feet or less of affected floor space. Examples of a small commercial loss may include a stand-alone store front, a small church, or a daycare facility. A Level 1 loss can also be a small portion of a much larger structure.
Level 2 is a medium commercial loss involving 15,000 to 60,000 square feet of affected floor space. They are typically multi-level or greatly divided spaces. Examples of a level 2 loss may include a small multi-family property, a midsize church, or a school. A Level 2 loss can also be just a portion of a much larger structure
Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. Examples of a level 3 loss can include a large church, hospital, school, or university; a large multi-family property; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”
Make SERVPRO of Virginia Beach your first call to help you or your business and your local insurance agent assess the damage. We will work for you to restore the property to make it "Like it never even happened." 757-431-1400
Virginia Beach commercial property cleaning
12/8/2021 (Permalink)
Commercial Property Cleaning
As a business owner or facility manager, you do not have time to worry about the common wear and tear that gradually soils your office. When grime, odor and moisture challenges go beyond the scope of your regular janitorial staff, call in SERVPRO of Virginia Beach. Whether it’s removing an odor problem or deep cleaning carpets, you can rely on us to make your workspace look its very best. SERVPRO of Virginia Beach also offers disinfecting services designed to treat proactive, suspected, and positive COVID-19 contamination. We have the specialized training and products to get your property back to business. Our cleaning services include the following:
- Air Ducts and HVAC
- Biohazard
- Carpet and Upholstery
- Ceilings, Floors, and Walls
- Drapes and Blinds
- Odor Removal
- Sewage
- Trauma and Crime Scene
- Vandalism
- Disinfecting
SERVPRO of Virginia Beach has the resources to help you immediately. Give us a call at 757-431-1400 to schedule an estimate.
Commercial Restoration Services
11/9/2021 (Permalink)
Commercial Water Damage-
A commercial property is always at risk of being damaged by natural elements. If your business gets hit by a disaster, you’ll need a commercial restoration company with real-world experience and the resources to return your property to its normal state. SERVPRO Restoration has over years of experience in residential and commercial restoration services. Our team of experts offers:
- Commercial water damage restoration
- Commercial fire damage restoration
- Commercial mold damage restoration
- Commercial storm damage restoration
Our professionals have the training and equipment needed to restore your business after common issues with minimal interruption to your daily operations. SERVPRO also provides disaster planning to ensure that your property fortified in case future damage strikes.
At SERVPRO, we offer 24/7 commercial restoration and reconstruction services for damage caused by water, fire, smoke, mold, storms, and other disasters.
Why SERVPRO Commercial Restoration?
What makes SERVPRO Restoration different from other commercial restoration services? We offer multiple services through one point of contact. This means you only need one number to reach our reconstruction, emergency services mitigation, contents cleaning, training, insurance claims assistance, and disaster planning teams. You can depend on us for additional commercial damage services like cost savings, streamlined catastrophe planning, and minimized disruption.
SERVPRO has a longstanding heritage dedicated to innovation, resourcefulness, empathy, and outstanding customer service. Our franchise organization is proud to provide fast, high-quality cleanup and restoration services to both commercial and residential properties. We always put your property first at SERVPRO of Virginia Beach.
Call SERVPRO of Virginia Beach 757-431-1400
Responding to a devastating commercial fire
11/9/2021 (Permalink)
Crew members searching threw debris for displaced residents belongings
SERVPRO of Virginia Beach’s Large Loss Disaster Recovery Team has been activated to perform services after a three-alarm fire devastated a local 15-unit apartment building. Our team is all hands on deck, including the owner of SERVPRO of Virginia Beach, Anna Cheracles, who had this to say after seeing the devastation first hand
"Most of these tenants lost everything they have had their entire lives - photos, jewelry, antiques, special furniture from grandparents, even a pet. I have never been so proud of our team. We have spent the last two days searching high and low through literal rubble just to find important and sentimental items for them before we start demoing and drying the building. I don’t think there were many dry eyes. I’m so glad that we were entrusted with this project to help restore this historic building. This is why we do what we do. Also - if you don’t have renters insurance, you NEED it." Should you require our services please call us directly at 757-431-1400 we are HERE TO HELP
Virginia Beach Commercial Property Cleaning
12/30/2020 (Permalink)
Commercial Property Cleaning
As a business owner or facility manager, you do not have time to worry about the common wear and tear that gradually soils your office. When grime, odor and moisture challenges go beyond the scope of your regular janitorial staff, call in SERVPRO of Virginia Beach. Whether it’s removing an odor problem or deep cleaning carpets, you can rely on us to make your workspace look its very best. SERVPRO of Virginia Beach also offers disinfecting services designed to treat proactive, suspected, and positive COVID-19 contamination. We have the specialized training and products to get your property back to business. Our cleaning services include the following:
- Air Ducts and HVAC
- Biohazard
- Carpet and Upholstery
- Ceilings, Floors, and Walls
- Drapes and Blinds
- Odor Removal
- Sewage
- Trauma and Crime Scene
- Vandalism
- Disinfecting
SERVPRO of Virginia Beach has the resources to help you immediately. Give us a call at 757-431-1400 to schedule an estimate.
The Three Levels of Loss for Virginia Beach Businesses
12/30/2020 (Permalink)
Virginia Beach commercial buildings
SERVPRO of Virginia Beach specializes in both residential and commercial losses. Similar to residential losses, commercial losses have a three-tier damage level that we access.
Level 1 is a small commercial loss involving 15,000 square feet or less of affected floor space. Examples of a small commercial loss may include a stand-alone store front, a small church, or a daycare facility. A Level 1 loss can also be a small portion of a much larger structure.
Level 2 is a mediumcommercial loss involving 15,000 to 60,000 square feet of affected floor space. They are typically multi-level or greatly divided spaces. Examples of a level 2 loss may include a small multi-family property, a midsize church, or a school. A Level 2 loss can also be just a portion of a much larger structure
Level 3 is a largecommercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. Examples of a level 3 loss can include a large church, hospital, school, or university; a large multi-family property; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”
Make SERVPRO of Virginia Beach your first call to help you or your business and your local insurance agent assess the damage. We will work for you to restore the property to make it "Like it never even happened."
Emergency Ready Profile for Virginia Beach Commercial Buildings
12/11/2020 (Permalink)
No one ever plans a disaster; however, you can prepare for it with our Emergency Ready Profile (ERP). The ERP will help ensure you are “ready for whatever happens”. In the event of an emergency the ERP is a FREE comprehensive document containing critical information about your business. Some examples are listed below:
- A no-cost assessment of your facility.
- A concise profile that contains only the critical information needed in the event of an emergency.
- A guide to help you get back into your building following a disaster.
- Provides facility details such as shut-off valve locations, priority areas and priority contact information, emergency exits.
- Profile is viewable online or on your SERVPRO READY APP and is secured with a login and password.
Preparation is key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. Having an Emergency READY Profile in place may help minimize the amount of time that your business is inactive and get you back into your building. Do not wait until a disaster strikes, Contact SERVPRO of Virginia Beach to establish your Emergency READY Profile.
Causes of Water Damage in Virginia Beach
12/11/2020 (Permalink)
flooded warehouse
When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. However, many entrepreneurs and business space renters forget that storms and severe weather are not the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.
1. Malfunctioning sprinkler systems
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.
2. Damaged appliances and equipment
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.
3. Broken pipes and plumbing
Just like in a residence, if the plumbing system in your workplace fails a water damage could be the result.
4. Backed up sewer lines
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.
If your business has suffered commercial water damage, SERVPRO of Virginia Beach will get you back up and running again "Like it never even happened." Give us a call at 757-431-1400.
The Only 5000 CFM Desiccant in Virginia Beach
11/16/2020 (Permalink)
5000 CFM Desiccant Trailer
At SERVPRO of Virginia Beach, our mission is to be the premier fire and water restoration contractor in Hampton Roads. To do so, we are continuously training our staff and updating our procedures to stay current within our industry. We are very excited to introduce this state-of-the-art piece of equipment and announce that we are the ONLY restoration contractor in Hampton Roads to own it!
This commercial trailer houses a 5000 CFM Desiccant, capable of drying a medium to large commercial building, and a 150kw Generator. Together, this trailer of equipment can conveniently save both time and money when it matters most.
- Many advanced features are included to provide precision control and maximum operating efficiency
- Ideal for water damage restoration, condensate and humidity control in manufacturing, and corrosion and humidity control for industrial coating and lining, and moisture mitigation in construction project
For more information, contact SERVPRO of Virginia Beach at 757-431-1400.
Commercial Restoration in Virginia Beach
11/16/2020 (Permalink)
A commercial property is always at risk of being damaged by natural elements. If your business gets hit by a disaster, you’ll need a commercial restoration company with real-world experience and the resources to return your property to its normal state. SERVPRO of Virginia Beach has over 30 years of experience in residential and commercial restoration services. Our team of experts offer:
- Commercial water damage restoration
- Commercial fire damage restoration
- Commercial mold damage restoration
- Commercial storm damage restoration
Our professionals have the training and equipment needed to restore your business after common issues with minimal interruption to your daily operations. SERVPRO of Virginia Beach also provides disaster planning to ensure that your property fortified in case future damage strikes.
At SERVPRO of Virginia Beach, we offer 24/7 commercial restoration and reconstruction services for damage caused by water, fire, smoke, mold, storms, and other disasters.
Why SERVPRO Commercial Restoration?
What makes SERVPRO of Virginia Beach Restoration different from other commercial restoration services? Besides having a Class A contractor license, we offer multiple services through one point of contact. This means you only need one number to reach our reconstruction, emergency services mitigation, contents cleaning, training, insurance claims assistance, and disaster planning teams. You can depend on us for additional commercial damage services like cost savings, streamlined catastrophe planning, and minimized disruption.
Our franchise organization is proud to provide fast, high-quality cleanup and restoration services to both commercial and residential properties. We always put your property first at SERVPRO of Virginia Beach.
Call SERVPRO of Virginia Beach at 757-431-1400
SERVPRO of Virginia Beach Offers Free ERP's
1/8/2020 (Permalink)
As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.
By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.
- A no cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost.
- A concise Profile Document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
- A guide to help you get back into your building following a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action.
- Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider. You have a provider that is recognized as an industry leader and close by.
- Identification of the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money.
- Provides facility details such as shut-off valve locations, priority areas and priority contact information. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."
This Is A FREE Service To Your Company!
Commercial Property Cleanup
1/7/2020 (Permalink)
You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor and moisture challenges go beyond the scope of your regular janitorial staff, call in SERVPRO of Virginia Beach. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO of Virginia Beach to make your workspace look its very best. SERVPRO of Virginia Beach will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits: The state-of-the-art SERVPRO National Training Center teaches restoration and mitigation skills to Franchise Owners, SERVPRO’s Corporate employees and insurance industry employees. It is one of the few facilities in the country that has been recognized as a state-approved continuing education course location and IICRC approved training facility. SERVPRO Franchise Professionals offer cleaning services ranging from cleaning restaurant hoods to removing bio-hazard contaminants. We have the specialized training and products to get your property back to business. Their cleaning services include the following:
- Air Ducts and HVAC
- Biohazard
- Carpet and Upholstery
- Ceilings, Floors, and Walls
- Drapes and Blinds
- Odor Removal
- Sewage
- Trauma and Crime Scene
- Vandalism
Award-Winning Training Nearly 50 Years of Experience Exclusive Cleaning Products
SPECIALTY CLEANING SERVICES TRAINING EXCELLENCE
SERVPRO of Virginia Beach’s Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any-size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.
The SERVPRO Advantage is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor.
COMMERCIAL LARGE LOSS DIVISION
1,700+ FRANCHISES
Property Management Hospitality Facilities
Healthcare Facilities Food Service Facilities
Education Facilities
Retail Facilities
NO JOB IS TOO LARGE
SERVPRO of Virginia Beach has the resources to help you immediately. SERVPRO performs the necessary work to reduce further damage. SERVPRO works with you and your carrier to develop and approve a recovery plan designed to reduce business interruption.
The Three Levels of Lost
1/2/2020 (Permalink)
SERVPRO® of Virginia Beach specializes in both residential and commercial losses. Similar to residential losses, commercial losses have a three tier damage level that we access.
Level 1; Level 1 is a small commercial loss involving 15,000 square feet or less of affected floor space. Examples of a small commercial loss may include a stand-alone store front, a small church or a daycare facility. A Level 1 loss can also be a small portion of a much larger structure.
Level 2; Level 2 is a medium commercial loss involving 15,000 to 60,000 square feet of affected floor space. They are typically multi-level or greatly divided spaces. Examples of a level 2 loss may include a small multi-family property, a midsize church or a school. A Level 2 loss can also be just a portion of a much larger structure
Level 3; Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. Examples of a level 3 loss can include, a large church, hospital, school, or university; a large multi-family property; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”
Make SERVPRO® of Virginia Beach your first call to help you or your business and your local insurance agent assess the damage. We will work for you to restore the property to make it "Like it never even happened."
The Three Different Categories of Water
1/2/2020 (Permalink)
When a water event occurs in your property, damage to the structure and contents can occur. The type of water that affects a building includes:
Category 1 water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure. In most cases drying procedures are recommended.
Category 2 water contains significant contamination and has the potential to cause discomfort or sickness if contacted by people. For this category, environmental interpretation is critical as drying for some materials is acceptable while removal of others must occur
Category 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. In most cases removal is necessary and environmental remediation is necessary.
When a water event occurs a water extraction contractor is generally hired to remove the water. However, the ability of the contractor to identify the water category, deal with the issues of health and safety properly as well as remove or dry out the affected building materials and contents can vary greatly.
Assessment for water damage independently of the water removal contractor ensures that the project is dealt with relative to the category of water, health and safety concerns are identified and controlled and their work product is validated.
Water Damage in your Workplace
11/25/2019 (Permalink)
When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only cause of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.
- Malfunctioning sprinkler systems: Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.
- Damaged appliances and equipment: If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.
- Broken pipes and plumbing: Just like in a residence, if the plumbing system in your workplace fails water damage could be the result.
- Backed up sewer lines: Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.
If your business has suffered commercial water damage, SERVPRO of Virginia Beach will get you back up and running again. Give us a call at 757-431-1400.
Commercial Water Damage
11/25/2019 (Permalink)
When it comes to water damage to a residential or commercial property, there is more than meets the eye.
Here are some water facts and figures as they pertain to the restoration industry:
- Water is capable of dissolving a variety of different substances. In fact, water is known as the “universal solvent” because it dissolves more substances than any other liquid.
- A sheet of drywall standing upright with its edge sitting in a ½” of water can wick water up to 6 inches in less than three hours.
- Mold typically begins to grow within 24 to 48 hours in an untreated moist environment.
- A good indication of a failing hot water heater is a puddle of water underneath it, indicating a slow leak, or rusted or corroded fittings on the top of the heater. If you don’t investigate the leak ASAP, you may quickly flood your home because water heaters are under a great deal of water pressure.
- There are three categories of water contamination defined in the restoration industry:
- Category One – Water from a clean water source with no substantial risk of causing sickness or discomfort. Examples include water from a broken water supply pipe or an overflowing bathtub.
- Category Two – Water that has a significant degree of chemical, biological, and/or physical contamination. Examples include water from aquariums, dishwasher or clothes washer leaks, and water entering the structure from below grade. Discharged Category One water that sits untreated for more than 24 hours becomes Category Two.
- Category Three – Water emanating from a grossly unsanitary source or carrying disease causing agents. Examples include discharges from sewer or septic systems/pipes and flood waters. Discharged Category One water that sits more for more than 48 hours becomes Category Three. Discharged Category Two water that sits more for more than 24 hours becomes Category Three.
- Controlling pathogenic microorganisms during a restoration project may require the use of chemical agents that act as biocides. The United States Environmental Protection Agency (EPA) has defined three levels of biocidal activity:
- Sanitizers – Designed to reduce the number of microorganisms.
- Disinfectants – Designed to destroy or inhibit the growth of microorganisms but not necessarily their spores.
- Sterilizer – Designed to destroy all microorganisms (fungi/molds, bacteria, viruses, etc.) and their spores.
10 Tips For Dealing With Insurance Coverage Hurricane Losses in Virginia Beach
1/2/2019 (Permalink)
When hurricanes hit, many insureds have to scramble just to preserve lives, their facilities, and their properties. Insurance coverage is not often the first consideration, but it can be an important one for rebuilding a home or business. Insureds should adopt practical approaches that can help ensure that they obtain the full extent of insurance coverage available for hurricane related losses. Here are 10 tips:
KNOW YOUR POLICIES
Know how policy provisions work together and when coverage starts, for example, from actual physical inception of loss or from a specified time before a hurricane arrives.
NOTIFY THE INSURERS AS SOON AS POSSIBLE
Have methods in place to reach out to insurers as soon as it becomes apparent that there is, or may even be a loss.
KEEP CRITICAL DOCUMENT COPIES IN SEPARATE LOCATIONS
Keep insurance policies or copies, including endorsements, in safe, separate locations. Electronic copies should be considered and always backed up on site. Video documentation helps.
WATCH THE ATTORNEY/CLIENT PRIVILEGE
Remember that in many jurisdictions, communications with an insurance broker are not necessarily subject to the attorney/client privilege.
CHECK PROVISIONS REGARDING ADJUSTMENT EXPENSES
Many policies provide that loss adjustment expenses may be insured. There are limitations on this coverage, however, including dollar limitations and in many instances, limitations that preclude or limit coverage if professionals providing loss-adjustment services are also serving in the role as an "advocate" for coverage.
DOCUMENT LOSSES
Maintain detailed records of various losses and expenses incurred in dealing with the claim.
POLICIES FOR DEADLINES AND OTHER TIME STAMPS
Many policies require that proofs of loss be provided within a period of days (often 30, 60 or 90 days) from inception of the loss. Policies also typically contain contractual limitations, that is, provisions that require that any suit be instituted within a specific period (often one or two years) from inception of the loss. In case of doubt, obtain a written agreement with the insurer extending or waiving the period, and make sure that the agreement is enforceable under the controlling law.
COMPLY WITH EXAMINATION UNDER OATH REQUESTS
Most policies require the insured's submit to an examination under oath. In most jurisdictions, examination under oath requirements are strictly enforced and failure to comply may result in a loss of coverage.
SEEK PROFESSIONAL ADVICE
Consult with accountants and insurance restoration specialists, as well as others with experience in dealing with hurricane losses, valuation, and business interruption questions.
DO NOT TAKE "NO" FOR AN ANSWER
At least, do not take no for an answer without checking and verifying. States vary in how the determination is made as to what law governs a given policy of a given loss. Furthermore, insurers act in good faith but out of town adjusters may not know the state law, the drafting history behind the language in their policies, or all of the case law and arguments that can be made for coverage that might not be apparent in the first instance.
Virginia Beach's Only 5000 CFM Commercial Drying Trailer
1/2/2019 (Permalink)
Introducing our 5000 CFM Commercial Drying Trailer - Here to save you time, money and make it "Like it never even happened."!
At SERVPRO of Virginia Beach, our mission is to be the premier fire and water restoration contractor in Hampton Roads. To do so, we are continuously training our staff and updating our procedures to stay current within our industry. We are very excited to introduce this state of the art piece of equipment and announce that we are the ONLY restoration contractor in Hampton Roads to own it!
This commercial trailer houses a 5000 CFM Desiccant, capable of drying a medium to large commercial building, and a 150kw Generator. Together, this trailer of equipment can conveniently save both time and money when it matters most.
For more information, contact SERVPRO of Virginia Beach at (757) 431-1400.
Different Causes of Commercial Water Loss in Virginia Beach
11/23/2018 (Permalink)
When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.
1. Malfunctioning sprinkler systems
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.
2. Damaged appliances and equipment
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.
3. Broken pipes and plumbing
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result.
4. Backed up sewer lines
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.
If your business has suffered commercial water damage, SERVPRO of Virginia Beach will get you back up and running again "like it never even happened". Give us a call at 757-431-1400.
Virginia Beach Water Loss in a Commercial Building
11/23/2018 (Permalink)
When a water event occurs in your property, damage to the structure and contents can occur. The type of water that affects a building includes:
Category 1 water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure. In most cases drying procedures are recommended.
Category 2 water contains significant contamination and has the potential to cause discomfort or sickness if contacted by people. For this category, environmental interpretation is critical as drying for some materials is acceptable while removal of others must occur
Category 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. In most cases removal is necessary and environmental remediation is necessary.
When a water event occurs a water extraction contractor is generally hired to remove the water. However, the ability of the contractor to identify the water category, deal with the issues of health and safety properly as well as remove or dry out the affected building materials and contents can vary greatly.
Assessment for water damage independently of the water removal contractor ensures that the project is dealt with relative to the category of water, health and safety concerns are identified and controlled and their work product is validated.
Commercial Restoration Services
12/5/2017 (Permalink)
Commercial Restoration
A commercial property is always at risk of being damaged by natural elements. If your business gets hit by a disaster, you’ll need a commercial restoration company with real-world experience and the resources to return your property to its normal state. SERVPRO Restoration has over years of experience in residential and commercial restoration services. Our team of experts offers:
- Commercial water damage restoration
- Commercial fire damage restoration
- Commercial mold damage restoration
- Commercial storm damage restoration
Our professionals have the training and equipment needed to restore your business after common issues with minimal interruption to your daily operations. SERVPRO also provides disaster planning to ensure that your property fortified in case future damage strikes.
At SERVPRO, we offer 24/7 commercial restoration and reconstruction services for damage caused by water, fire, smoke, mold, storms, and other disasters.
Why SERVPRO Commercial Restoration?
What makes SERVPRO Restoration different from other commercial restoration services? We offer multiple services through one point of contact. This means you only need one number to reach our reconstruction, emergency services mitigation, contents cleaning, training, insurance claims assistance, and disaster planning teams. You can depend on us for additional commercial damage services like cost savings, streamlined catastrophe planning, and minimized disruption.
SERVPRO has a longstanding heritage dedicated to innovation, resourcefulness, empathy, and outstanding customer service. Our franchise organization is proud to provide fast, high-quality cleanup and restoration services to both commercial and residential properties. We always put your property first at SERVPRO.
Call SERVPRO ! 757-431-1400
6 Facts About Commercial Water Damage
12/4/2017 (Permalink)
Commercial Water Loss
When it comes to water damage to a residential or commercial property, there is more than meets the eye.
Here are some water facts and figures as they pertain to the restoration industry:
1. Water is capable of dissolving a variety of different substances. In fact, water is known as the “universal solvent” because it dissolves more substances than any other liquid.
2. A sheet of drywall standing upright with its edge sitting in a ½” of water can wick water up to 6 inches in less than three hours.
3. Mold typically begins to grow in 24 to 48 hours in an untreated moist environment.
4. A good indication of a failing hot water heater is a puddle of water underneath it, indicating a slow leak, or rusted or corroded fittings on the top of the heater. If you don’t investigate the leak ASAP, you may quickly flood your home because water heaters are under a great deal of water pressure.
5. There are three categories of water contamination defined in the restoration industry:
- Category One – Water from a clean water source with no substantial risk of causing sickness or discomfort. Examples include water from a broken water supply pipe or an overflowing bath tub.
- Category Two – Water that has a significant degree of chemical, biological, and/or physical contamination. Examples include water from aquariums, dishwasher or clothes washer leaks, and water entering the structure from below grade. Discharged Category One water that sits untreated more for more than 24 hours becomes Category Two.
- Category Three – Water emanating from a grossly unsanitary source or carrying disease causing agents. Examples include discharges from sewer or septic systems/pipes and flood waters. Discharged Category One water that sits more for more than 48 hours becomes Category Three. Discharged Category Two water that sits more for more than 24 hours becomes Category Three.
6. Controlling pathogenic microorganisms during a restoration project may require the use of chemical agents that act as biocides. The United States Environmental Protection Agency (EPA) has defined three levels of biocidal activity:
- Sanitizers – Designed to reduce the number of microorganisms.
- Disinfectants – Designed to destroy or inhibit the growth of microorganisms but not necessarily their spores.
- Sterilizer – Designed to destroy all microorganisms (fungi/molds, bacteria, viruses, etc.) and their spores.
Commercial Water Damage
12/4/2017 (Permalink)
Commercial Water Damage
Commercial Water Damage Restoration
Water damage can strike your business at any time. At United Water Restoration, we understand the urgency and the delicacy of the situation. Mold growth can lead to serious health issues, as well as damaged property, lawsuits, and even potential structural issues. For a business, municipal building, or similar structure, floodwaters also mean one powerful truth: your building is closed for business until the damage is remediated. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give SERVPRO a call and we’ll be there fast with the help you need.
Water Damage Causes
Water damage can be caused by a toilet clogging or overflowing, general plumbing problems, a leaking roof or old pipes. Our experts will assess the issue by tracking down any pockets of excess moisture and remove them accordingly. The high-tech equipment used to locate these pockets include moisture meters and Thermal imaging permits the ability to measure the moisture in hidden pockets and behind tile and other materials that may not feel wet on the outside. SERVPRO finds these moisture pockets and professionally dries the equipment and area to ensure proper recovery and remove any moisture from drywall or other materials. Through our process we can speed up drying to prevent the growth of any mold or other harmful bacteria by building drying chambers.
Is it essential that water damage restoration is given proper attention in a timely matter. If left unrepaired, it will worsen which will lead to more and more problems.
Water Damage Restoration Process
We will provide care and consideration to your concerns and business needs. The steps we take are as follows:
• Secure the site and assess the water damage
• Begin water extraction procedures immediately
• Remove carpet pads if necessary
• Take steps to prevent the growth of mold and mildew
• Use our state of the art equipment, including industrial-strength blowers and dehumidifiers to completely dry carpet, floors, walls, and ceilings
• Water-damaged machinery, IT equipment, personal belongings, furniture, and other movable items are taken to our contents cleaning laboratory where they are thoroughly taken apart if necessary, dried, cleaned, and put together again in peak running order. Our goal is always to restore rather than replace
• Once cleanup, drying, and disinfection of the affected area is complete, our in-house contractors restore walls, paint, flooring (if necessary), ceilings, woodwork, and all other interior and exterior structural elements.
We get you back in business. Fast! If a disaster should strike, whether a tornado, hurricane, fire or a simple sprinkler head break, SERVPRO is here to help. We’ll guide you each step of the way! We’re at your side through each step of the restoration process. It pays to be prepared!
Work Place Water Damage Restored By SERVPRO
11/29/2017 (Permalink)
Commercial Building Water Loss
When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.
1. Malfunctioning sprinkler systems
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.
2. Damaged appliances and equipment
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.
3. Broken pipes and plumbing
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result.
4. Backed up sewer lines
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.
If your business has suffered commercial water damage, SERVPRO of Virginia Beach will get you back up and running again. Give us a call at 757-431-1400.
Different Causes of Commercial Water Damage
11/16/2017 (Permalink)
Water Damage at Barnes & Noble
Work Place Water Damage is Restored by SERVPRO
When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.
1. Malfunctioning sprinkler systems
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.
2. Damaged appliances and equipment
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.
3. Broken pipes and plumbing
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result.
4. Backed up sewer lines
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.
If your business has suffered commercial water damage, SERVPRO of Virginia Beach will get you back up and running again. Give us a call at 757-431-1400.
Water Loss in a Commercial Building Leaves Not a Moment to Spare
11/16/2017 (Permalink)
Commercial Water Loss
When a water event occurs in your property, damage to the structure and contents can occur. The type of water that affects a building includes:
Category 1 water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure. In most cases drying procedures are recommended.
Category 2 water contains significant contamination and has the potential to cause discomfort or sickness if contacted by people. For this category, environmental interpretation is critical as drying for some materials is acceptable while removal of others must occur
Category 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. In most cases removal is necessary and environmental remediation is necessary.
When a water event occurs a water extraction contractor is generally hired to remove the water. However, the ability of the contractor to identify the water category, deal with the issues of health and safety properly as well as remove or dry out the affected building materials and contents can vary greatly.
Assessment for water damage independently of the water removal contractor ensures that the project is dealt with relative to the category of water, health and safety concerns are identified and controlled and their work product is validated.
Four Signs of Water Damage in Your Commercial Building
11/2/2017 (Permalink)
Commercial Water Damage
When water infiltrates your masonry, time is of the essence. The longer a leak lasts, the more damage it does. If you see any of these signs of a leak, you should get your masonry evaluated by a professional.
1. Bulging, spalling, and cracking
These are all exterior signs of a leak that is degrading the masonry. Once water has leaked past the mortar joints, it can wear away at the masonry. After water has begun corroding the steel beneath, this damage will become much worse as a result of rust jacking.
2. Rust staining
This is a late-stage sign of water infiltration. You’ll find this commonly in concrete structures, where the red rust stain is visible on a lighter surface. When you see rust staining, it’s a sign that water has penetrated not only the masonry but the steel structure beneath. Water is causing the corrosion of the steel, which leaves a stain on the masonry surface.
Steel will expand as it rusts, creating further damage to your building’s structure. We call that rust jacking.
3. Mold and musty odors
After water has made it past the exterior, you may notice signs of water damage inside the building. One of these signs could be a sign of mildew or mold. Mold is not always easy to detect.
4. Interior damage
Other interior signs that can tip you off to a water leak are staining on interior walls and ceilings. You may also see cracked drywall or peeling wallpaper as water begins to saturate your interior walls.
Keep water from damaging your building
At SERVPRO of Virginia Beach, we help restore and rehabilitate the exterior of commercial buildings so you don’t have to worry about what happens when water leaks into your building. We can help you prevent it from happening and even if water damage does happen we can always make it "Like it never even happened."
SERVPRO of Virginia Beach will be speaking at this event!
6/2/2016 (Permalink)
Date: June 29, 2016
Time: 8:30 am
Tips To Avoid Accidents in Occupied & Vacant Commercial StructuresLocation: Great Bridge Dry Cleaners, 408 Network Station, Chesapeake,VA 23320
Here is an excerpt from the HRRA website regarding the Commercial Alliance:
Commercial Alliance
The Commercial Alliance is a council within the Hampton Roads REALTORS® Association. This professional organization represents Commercial REALTORS® throughout the Southeastern Virginia Region who specialize in selling, leasing and managing commercial real estate. Member firms include Appraisers, Attorneys, Title Companies, Lenders, Developers, and other entities associated with commercial sales and leasing. The Commercial Alliance provides networking opportunities and serves as a business partner disseminating news and information to all its members while serving the needs of commercial professionals in Southeastern Virginia for well over 20 years.
http://www.hrra.com/councils-and-committees/commercial-alliance.html
Announcing our NEW 5000cfm Desiccant
3/4/2016 (Permalink)
The New Desiccant at Work!
At SERVPRO of Virginia Beach, our mission is to be the premier fire and water restoration contractor in Hampton Roads. To do so, we are continuously training our staff and updating our procedures to stay current within our industry. We are very excited to introduce this state of the art piece of equipment and announce that we are the ONLY restoration contractor in Hampton Roads to own it!
This commercial trailer houses a 5000 CFM Desiccant, capable of drying a medium to large commercial building, and a 150kw Generator. Together, this trailer of equipment can conveniently save both time and money when it matters most.
For more information, contact SERVPRO of Virginia Beach at (757) 431-1400.
Plan to stay in business
4/29/2013 (Permalink)
As a business owner or manager, you are a leader in your community and have the opportunity to set an example for your employees, customers and community to follow. This September, join your community in preparing for emergencies and disasters of all types and leading efforts to encourage the community as a whole to become more prepared.
It can happen... Disasters not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. As an employer in your community, having a business continuity plan can help protect your company, its employees, and its infrastructure, and maximizes your chances of recovery after an emergency or disaster.
Ready Business asks companies to take three simple steps: plan to stay in business; encourage your people to become Ready and protect your investment. This year, the Ready Campaign and Citizen Corps, with support from Coalition Members across the nation, including a wide range of businesses and organizations, is focusing National Preparedness month (NPM) on encouraging individuals, families, and businesses to take active steps toward becoming Ready.
Ready Business, an extension of the Ready Campaign, helps business owners and managers of small and medium-sized businesses prepare their employees, operations and assets in the event of an emergency. The Business section of Ready.gov contains vital information for businesses on how to get started preparing their business and their unique needs during an emergency.
For more information on NPM, or for help preparing your business, call 1-800-BE-READY, 1-800-SE-LISTO, and TTY 1-800-462-7585 or visit Ready.gov/business where business owners can download or order free Ready information, publications, and much more. 1,2,3 - GO!
Recommended Items for a Basic Emergency Supply Kit:
- Water: one gallon per person per day
- Food, non-perishable 3-day supply
- Manual can opener
- Battery operated radio, preferably a NOAA Weather Radio with tone alert and extra batteries
- Flashlight and extra batteries
- First Aid kit Whistle to signal for help
- Clothing: Dust masks or bandanas
- Plastic sheeting, garbage bags
- Duct tape
- Wrench or pliers to turn off utilities, if necessary
- Local maps
- Hygiene items
- Important documents such as copies of insurance policies, identification and bank account information
- Cash
- Fire extinguisher
- Matches in a waterproof container
SERVPRO of Virginia Beach 757-431-1400 It's always best to call us directly.
Get Ready!
4/29/2013 (Permalink)
Advantages of the SERVPRO Emergency READY Profile
A no-cost assessment of your facility.
A concise profile that contains only the critical information needed in the event of an emergency.
A guide to help you get back into your building following a disaster.
Identification of the line of command for authorizing work to begin.
Provides facility details such as shut-off valve locations, priority areas and priority contact information.
Profile is viewable online or on your SERVPRO READY APP and is secured with a login and password.
Don't wait until a disaster strikes. Contact SERVPRO of Virginia Beach to establish your Emergency READY Profile.
SERVPRO of Virginia Beach 757-431-1400
It's always best to call us directly.
24/7 Emergency Service
